Initial discovery interviews were conducted with a sample of potential users and those familiar with similar software.
Current products on the How might we make accessing patient records faster and more purposeful?
A common pain point was the frustration users felt when searching for records. Existing software required exact inputs to match in order to turn up results.
Current products on the How might we make accessing patient records faster and more purposeful?
The advanced search bar addresses users’ top priority by keeping it constantly available throughout the app experience. Users can now search using a patient’s first name, last name, date of birth, previous ID numbers, and current ID number.
For users who work with more than one practice, toggling to a different office allows them to work seamlessly without requiring separate login credentials.
Users can preview PDFs of patient records or XML files without leaving the app. Forward and back navigation makes sifting through documents a breeze, and they can easily print or download the viewed document if desired.
The collapsable sidebar is designed for future features.